Privacy Policy

Salo Society respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit www.salosociety.com or interact with our services, Salo Society may collect:

• Name, email address and phone number
• Billing address and shipping address
• Order and purchase information, including payment confirmation and fulfillment data
• Account information
• Customer-support communications
• Product preferences and marketing preferences
• Device and browser information, such as IP address, browser type, time zone and device identifiers
• Website usage information
• Cookies and analytics information
• Mobile phone number
• Communication preferences
• SMS opt-in selections

2. How We Use Your Information

Salo Society may use your information to:

• Process and fulfill orders
• Process payments
• Provide shipping and delivery updates
• Manage customer accounts
• Provide customer service and respond to inquiries
• Handle concierge requests
• Improve our products and website functionality
• Prevent fraud and maintain website security
• Provide marketing communications where you have given consent
• Send SMS communications according to your explicit consent

3. SMS Communications

Salo Society collects mobile phone numbers only through the chat widget on our website. Our other website forms do not ask for a phone number. Providing a phone number does not automatically enroll you in SMS messaging. SMS communications are only sent according to the specific consent choices you make in the chat widget.

If you opt in to non-marketing SMS communications, Salo Society may send messages concerning order confirmations, shipping and delivery updates, account notifications, concierge requests, customer support, and other service-related communications.

If you separately opt in to marketing SMS communications, Salo Society may send messages concerning special offers, discounts, product launches, promotions, member-only previews, and other marketing communications.

Message frequency may vary. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out at any time.

Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing With Service Providers

Salo Society shares information only with trusted service providers that process it on our behalf to provide legitimate services, such as website hosting, order fulfillment, payment processing, shipping, CRM services and communications infrastructure. We may also share information with legal authorities when required by law. We do not sell your personal information, and we never sell, rent or share SMS opt-in consent or phone numbers collected for SMS with third parties for their advertising or marketing.

5. Cookies and Tracking Technologies

Salo Society uses cookies and similar technologies for the following purposes:

• Essential and shopping/session cookies: keep you signed in, remember your cart and currency, and hand your order to secure checkout.
• Session technology: session storage and similar technologies keep your visit, sign-in and cart working between pages.
• Analytics: with your consent, help us understand how visitors use the website so we can improve it (for example, Google Analytics).
• Website tracking technology: page and device information used for security and performance.
• Advertising or marketing technology: used only where applicable and with your consent.

You can change your choices at any time through Cookie Settings in the website footer or in your browser.

6. Data Security

Salo Society uses reasonable administrative, technical, and organizational safeguards to protect customer information. However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

You can contact Salo Society to:

• Request access to your personal information, where applicable
• Correct inaccurate information
• Request deletion of your information, where applicable
• Update your marketing preferences
• Unsubscribe from email using the link in any marketing email
• Opt out of SMS at any time by replying STOP to any message

8. Contact Us

For privacy questions or requests, contact Salo Society:

• Salo Society LLC
• 717 S 12th St, Suite 3, McAllen, TX 78501
• Phone: +1 956-692-1032
• Email: info@salosociety.com
• Or use our contact page.