Members
Shipping Policy
Last updated: August 5, 2026
This page is maintained by Salo Society. We ship worldwide via tracked, insured services.
1. Processing time
Orders placed Monday–Friday before 2 PM CT are processed within 1–2 business days. Orders placed on weekends or US public holidays are processed the next business day.
2. Estimated delivery
- United States — 3–6 business days (standard), 1–2 business days (express).
- Canada — 5–10 business days.
- United Kingdom & EU — 5–10 business days.
- Rest of world — 7–15 business days.
These are carrier estimates after dispatch and may vary during sales, holidays, or customs review.
3. Shipping costs
Costs are calculated at checkout based on destination, weight, and chosen service. Free standard shipping is offered on US orders over $250 and international orders over $400 from time to time — check the home page for the current threshold.
4. Tracking
You receive a tracking link by email when your order ships. Signed-in members can also view tracking under Account → Orders.
5. Customs, duties, and taxes
International orders may attract customs duties and import taxes set by your destination country. Where possible we collect these at checkout (DDP); otherwise they are payable on delivery (DDU). Salo Society is not responsible for refusals or delays caused by customs.
6. Address accuracy
Please double-check your shipping address before paying. If an order is returned to us as undeliverable, we will email you to arrange a reship at cost or a refund minus the original shipping fee.
7. Lost or damaged in transit
If your tracking has not updated for 10 business days, or the package arrives damaged, contact customerservice@salosociety.com within 14 days of the expected delivery date. For damaged goods, see the Returns & Refunds Policy.
8. Restricted destinations
We currently cannot ship to sanctioned regions or addresses where carrier service is suspended. Your order will be refunded if we discover the destination is restricted after checkout.